Privacy Policy
Personal information is collected through newsletter ,when making a purchase when filling in enquiry form when attending therapy with Serenity and Calm and when engaging in email information.
This information is securely held through secure digital platform and any other infomation in other forms kept under lock and key.
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You can request your information to be removed by contacting Pamela McGroarty of Serenity and Calm stating your full name,e mail address and date of birth stating you wish your personal information to be removed.
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Personal information is used to complete requests . Website data is kept and used to make you aware of offers and services available if you give this permission. Also for administration purposes.
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Information used to process transactions which are made by invoice and bank transfer. Information only shared to a third party if legally required to do so.
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Data protection you have a right to your personal information held and can ask for copies of your personal information . You have the right to remove information in certain circumstances. The right to rectify any information you find as being inaccurate.
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Processing - You can ask to restrict information held or given in certain cases.
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You can object to the processing of information in certain cases.
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There is no fee for this. I have one month to respond to you.
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To make a request please contact Serenity and Calm (Pamela McGroarty)
10 Crosstobs road GlasgowG53 5SW.
Email pamela@serenityandcalm.co.uk stating your full name,address email and date of birth stating your request details.
This website is not intended for children.
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Complaints - If you have any concerns or wish to raise a complaint contact Serenity and Calm (Pamel McGroarty) 10 Crosstobs road Glasgow G53 5SW or email pamela@serenityandcalm.co.uk giving your full name address and giving full details of complaint.
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You can send a complaint to the independent supervisory authority for data protection in the united kingdom.
The ICO in GPDR can be contacted at Information Commisioners Office ,Wycliffe House,Water Lane, Wimslow,Cheshire. SK9 5AF
Helpline number- 0303 123 1113
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Please contact me in the first instance to discuss your complaint.
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This privacy policy is kept under review . This version was created on 3/4/26. All the information is used only for lawful purposes on secure email account .